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Genesys Valid Dumps PC-CIC-Core Files

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When preparing to take the Genesys PC-CIC-Core exam dumps, knowing where to start can be a little frustrating, but with Real4test Genesys PC-CIC-Core practice questions, you will feel fully prepared. Using our Genesys PC-CIC-Core practice test software, you can prepare for the increased difficulty on PC-CIC-Core Exam day. Plus, we have various question types and difficulty levels so that you can tailor your Genesys PC-CIC-Core exam dumps preparation to your requirements.

Passing the PC-CIC-Core exam can provide individuals with a number of benefits, including increased job opportunities, higher salaries, and greater recognition within the industry. It is a challenging exam that requires a deep understanding of the Genesys PureConnect platform, but it is also a rewarding and valuable certification for those who are willing to put in the time and effort needed to prepare for it.

The PC-CIC-Core exam covers a wide range of topics, including configuring and managing the system, working with reporting and analytics, and integrating with other systems. The exam is designed to test the knowledge and skills of individuals who have experience working with the Genesys PureConnect platform, and it is a highly respected certification in the contact center industry.

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Certification Genesys PC-CIC-Core Test Answers & Exam PC-CIC-Core Topics

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Genesys PureConnect: CIC Core Certification Sample Questions (Q44-Q49):

NEW QUESTION # 44
You have configured your default profile and default schedule to have the functionality that you wish callers to have when they dial in during regular business hours. Now you want to assign your business hours to the default schedule so that it will only be used from 8 AM to 8 PM.
How would you assign the business hours to the default schedule?

  • A. Select the Weekday schedule tab and configure the hours there.
  • B. You can’t assign a time to the default schedule. You must create a custom schedule and assign the time to that.
  • C. Select the Daily schedule tab and configure the hours there.
  • D. Create the schedule in Interaction Administrator and use the System schedule page to use the schedule.

Answer: B

NEW QUESTION # 45
When new users are added to your IC system, they receive an initial password of 1234. Since this isn’t their network login, you don’t require that they change their password when they first log in. Recently, a disgruntled former employee, John Doe, was caught making long distance calls through the IC system. You checked to ensure that John’s user account was deleted. Upon further investigation, you find that John accessed the system using a current user’s extension and password that had not been changed from 1234.
What three things can you do to prevent this from happening in the future? (Choose three.)

  • A. Disconnect the remote access cable.
  • B. Implement a more secure Password Policy which requires a minimum of 8 digits and meets other security need of the company.
  • C. Require that passwords be at least 4 digits long.
  • D. Force new users to change their password the first time they log in
  • E. Randomly generate initial passwords for new users

Answer: B,D,E

NEW QUESTION # 46
Your company has just hired Bruce Scott as a new system administrator. When you created Bruce’s user object, you checked the Master Administrator checkbox.

What rights will Bruce receive as a result?

  • A. All rights to the CIC system.
  • B. All rights to settings on the Security Rights page.
  • C. All rights to Access Control
  • D. All rights to Interaction Administrator.

Answer: C

NEW QUESTION # 47
What must an Administrator configure in order to allow a user to take advantage of CIC Unified Messaging features?

  • A. Run an instance of the messaging Client on the IC server under that user’s profile
  • B. Assign the user account a mailbox
  • C. Assign the user account a default workstation
  • D. Give the user Send As permissions on the Exchange server

Answer: D

NEW QUESTION # 48

There are no other schedules in place. A call comes in to the system at 5:45 PM on Thursday, June 30.
What schedule will be selected to process this call?

  • A. New Year’s Day schedule
  • B. After Hours schedule
  • C. Month End schedule
  • D. Work Week schedule
  • E. Default Schedule

Answer: E

NEW QUESTION # 49
……

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