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The Oracle 1z0-1037-22 certification exam is divided into multiple sections, each covering specific knowledge areas related to knowledge management. The test format consists of multiple-choice questions, and candidates are required to score at least 60% to pass the exam. The exam duration is two hours.
Oracle Knowledge Management 2022 Implementation Professional Sample Questions (Q50-Q55):
NEW QUESTION # 50
What is the purpose of an SLA in Knowledge base?
- A. to provide access to the answers based on the customer service level agreement matching the answers’ access level
- B. to give permission to users to add questions in a forum based on the service level
- C. to rank customers based on the number of answers posted in a forum based on the service level
- D. to group and refine related answers based on the product and the service level
Answer: A
Explanation:
Service Level Agreements (SLA) determine control the type and amount of support you offer your customers. You must define an SLA to associate with Customer Portal users.
Table Service Level Agreement Options, Example
Reference:
https://docs.oracle.com/cloud/august2016/servicecs_gs/FAKAU/Chunk858056443_d105.htm
NEW QUESTION # 51
In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain? (Choose three.)
- A. Language information
- B. Translations
- C. Dictionary
- D. Rules engine
- E. Search Log
Answer: A,C,D
Explanation:
When you tune a question you are adding or changing objects in the Intelligent Search Dictionary. The Dictionary is an Intelligent Search component that contains:
Reference:
https://docs.oracle.com/cloud/may2017/servicecs_gs/FAAKA/Optimizing_Intelligent_Search.htm#FAAKAth_TuningIntelligentSearch
NEW QUESTION # 52
How is unconditional linking different from conditional linking for a linked column in a report?
- A. Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
- B. Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
- C. Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
- D. Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.
Answer: D
Explanation:
Report linking is a feature for creating links between reports. Linked reports and dashboards can be seamlessly opened from other reports, just as report levels can be opened from other levels in the same report. Both conditional and unconditional links can be created.
Reference:
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/topichead.htm#FAMUGg_report_control
NEW QUESTION # 53
Which action cannot be performed on a dashboard?
- A. add a web browser to a dashboard
- B. queue a dashboard manually
- C. open a report for editing from a dashboard
- D. send queued dashboards to comma-separated values (CSV) file
Answer: A
NEW QUESTION # 54
Which two queues have manual pull policy? (Choose two.)
- A. Last In First Out (LIFO)
- B. Round Robin (All)
- C. Manual
- D. Standard
- E. Round Robin (Logged in)
Answer: D,E
Explanation:
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
Reference:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124
NEW QUESTION # 55
……
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