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NEW QUESTION 47
Which .bat file displays the status of the VXML server and the applications running?
- A. ResumeApp.bat
- B. Deploy.bat
- C. Update.bat
- D. Stalus.bat
Answer: D
NEW QUESTION 48
When is the IVR leg established in a CCE Call Flow?
- A. when the Ingress Gateway delivers a SIP invite message to the CVP server
- B. when CVP establishes an HTTP link with the Media Server
- C. when CVP establishes an HTTP link with the VXML Server
- D. when CVP establishes an HTTP link with theVVB(or IOS VXML Gateway)
Answer: C
NEW QUESTION 49
What are the two main features of theCisco VVB? (Choose two.)
- A. supports only one language forCisco VVBserver prompts for Automated Speech Recognition (ASR) and Text-To-Speech (TTS) capabilities
- B. provides a more comprehensive and effective agent service by efficiently handling call traffic with self-service or fast transfer to the correct customer the first time
- C. allows customers to retrieve the required information through voice commands without interacting with an agent
- D. provides multilingual support forCisco VVBserver prompts for Automated Speech Recognition (ASR) and Text-To-Speech (TTS) capabilities
- E. allows an agent to retrieve the required information through voice commands without interacting with a customer
Answer: C,D
Explanation:
Explanation
Cisco Virtualized Voice Browser (VVB) is designed to facilitate concurrent multimedia communication processing. Cisco VVB has the following features: * Facilitates self-service options such as access to check account information or user-directed call routing by processing user commands through touchtone input or speech-recognition technologies. * Allows customers to retrieve the required information through voice commands without interacting with an agent, to navigate to the correct department, or to get help from an agent. * Provides multilingual support for Cisco VVB server prompts for automated speech recognition (ASR) and text-to-speech (TTS) capabilities. * Provides more comprehensive and effective customer service by efficiently handling call traffic with self-service or fast transfer to the correct agent the first time.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cisco_vvb/vvb11_6/configu
NEW QUESTION 50
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